Very knowledgeable and clearly explained the job and any options. The only problem is that they are so in demand that jobs booked today are forecast for 6 months.
Well, not only did they follow up but showed up on time, did a complete diagnosis of the likely culprit (poor gutter install & water backing up under shingles) and provided a written estimate that was both fair and reasonable. The one other roofer that came by spent 5 minutes with me and provided an estimate that was more than double Roberson's. They were clearly taking advantage of people post the storm - look them up they have a 3 letter abbreviation company name. Oh and they would NOT under any circumstances guarantee their work! I said, so if you go in to a brake shop to have your car's brakes fixed how would you feel if your car didn't stop? He laughed. I didn't. I understand roof repair folks can't guarantee someone else's work but not your own work?
Roberson just finished my roof and it looks fantastic! The building inspector was here this morning and he told me they did a "very, very good job". It looks good and the workmanship is good... I couldn't ask for more! Thanks!!!
Several weeks back I noticed some water stains in a bedroom closet. With the roof being less than 10 years old I was shocked I had an apparent leak. Being a DIY'r I thought I could fix it myself. But it wasn't clear where the leak was originating and it was in an area where several roof lines meet. It was just after Hurricane Irma and I knew roofers would be slammed and likely cherry-picking the most lucrative jobs.
It's Florida - and we get a lot of rain and of course hurricanes. So at some point you can expect to have some type of roof issue. And if you live here I'm sure you've heard or have had challenges with contractors at some point. You know what I'm talking about...they don't call you back, they don't show up and they do work that requires re-work and you're left holding the bag. I can tell you without a doubt Roberson's has set a new bar when it comes to bucking those trends. Read on...
I called at least a half dozen roofers, left voicemails, emails you name it. Roberson's, a family owned local business, followed up within 24 hours and explained they would love to help if I could just be patient as the hurricane had them doing some major repairs already. I said it wasn't a problem but frankly wasn't expecting them to follow-up given my past experiences in Florida.
Great job reasonable price. Would recommend
Excellent safe and reliable service. The hurricane damage was evaluated and repaired honestly. I recommend this roofing cie without reservation.
I accepted Roberson's contract and they showed up on time (on the dot actually) did a quality repair and I've had zero issues with the roof. They also said if there was a problem in that area again they would come back and make it right. WOW. I was blown away. With a little patience and communication its behind us thanks to Roberson's. I would highly recommend them as they are truly bucking the trend of bad contractor experiences. Thank you Roberson's!
Roberson Roofing Inc is a US Roofing Contractor based in Ormond Beach, Florida. Roberson Roofing Inc is located at 229 N Orchard St G, Ormond Beach, FL 32174, USA.
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