I had quite a few items and at no point did she actually acknowledge me as a customer, but rather continued to talk to everyone else in line and at the store. She started talking to one customer behind me and the customer asked her to take care of me first. She ignored the suggestion and me.
I asked one employee about a product and he had to go ask. Fine, except I waited 10 minutes and he never came back. I found him two aisles over stocking shelves. I asked if he had gotten an answer. He response made it clear he had not and would just make it up to get rid of me.
She did dismissively say "sorry" at the end.
Way more convenient than Lowes and they seem to have everything I need. So much faster too.
An awful experience. I was a non-customer. I don't want to give any stars but you have to.
Extremely rude to the customer.
At the check out I had the misfortune to be at Jean's register. It was busy, I was patient, but at no time did she act like I was there. I asked how much two items that weren't mark were and in between talking to another employee about some order another customer had put on hold and talking on her device to someone somewhere else she managed to answer it.
I like to support my local businesses but I'm not going back and I have destroyed my "rewards" card.
Usually can find what you need. Staff is helpful but prices are a little higher than your big box stores.
This store has better quality plumbing parts than Lowes
One other question, how do the possibly meet fire code?
This place is great .SERVICE in two minutes instead of the brain dead at Lowes.Yes I have coupons and specials to Ace customers .The hell with idiots at Lowes and Home Depot.Out in 15 minutes..You got a problem you belong in the dollar store
Ormond Ace Hardware is a US Hardware Store based in Ormond Beach, Florida. Ormond Ace Hardware is located at 333 W Granada Blvd Suite 220, Ormond Beach, FL 32174, USA.
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